Our February Talking Points - feedback

A record number of Talk London community members completed our latest Talking Points survey. Over 1,500 of you took part, with questions covering bus safety, stormwater flooding and uniformed groups.

Bus safety

The London Assembly Transport Committee wanted to know more about how safe you feel using and sharing roads with London’s buses. 89% of you feel safe getting on and off the bus as passengers, with a similar number feeling safe on board. As pedestrians, 7 in 10 feel safe from buses when crossing the roads, and over half of drivers (53%) feel safe sharing the roads with buses. However, we found that cyclists are less likely to feel safe sharing the road with buses - 47% said that they don’t.

Braking too quickly and accelerating too sharply were particular issues experienced by many bus passengers within the last month (55% and 50% respectively). 3 in 10 drivers had seen buses driving without due care for other road users , with 5 in 10 cyclists and over a third (37%) of motorcyclists saying the same.

Most of you (87%) have never been injured while using a bus as a passenger. However, 3 in 10 of you have witnessed someone else injured on or by a London bus, showing that bus safety is a significant issue. 87% of you believe that it is important for bus drivers to be first aid trained, with a similar number agreeing that TFL should incentivise safety as well as punctuality.

When asked specifically about the areas in which you’d like to see improvements in the future, environmental impact was most commonly mentioned (54%). You can learn more about proposed measures to reduce the impact of London’s buses on the environment here. You also told us you want to see improvements in service frequency (41%) and reliability (34%). These results will help the Transport Committee recommend improvements to bus services.

Stormwater flooding

City Hall has recently published a Sustainable Drainage Action Plan. To help inform this plan the environment team wanted to investigate Londoners’ knowledge of stormwater flood risk and attitudes towards the actions they can take to protect against this risk.

Our analysis shows that almost 70,000 homes have a 3.3% chance of flooding every year, and around 21% of you think your local area are either high or middle risk. In line with our analysis more of you think that stormwater flooding is likely to be a risk than tidal and river too.

When asked how much you know about what you can do to your home to help reduce the risk of stormwater flooding, 4 in 10 of you said you know nothing, while only 9% said you know a lot about this. With regards to taking actions to reduce the risk of stormwater flooding in your home, generally you were positive, with about a third saying they had already taken such measures, about 20% saying they would, and only a few saying that they’d take none of the measures.

3 in 10 of you said permission is the biggest barrier to taking action, followed by cost (27%), not thinking you’re at risk (26%) and then lack of information about what to do (24%). Permission was the overwhelming barrier for those sharing some communal space and those renting and this tells us we will need to work with renters and landlords on how we can help you to overcome this.

Uniformed Groups

We were also interested in what uniformed groups you were a member of when you were younger and whether you’ve considered volunteering for one of these groups. Our results show a good spread of Londoners who were Scouts (22%), Cubs (21%), Brownies (18%) and Guides (12%). However, around 4 in 10 of you were not a member of any of these groups. When asked if being a member of these ‘uniformed’ groups has a positive or negative impact on young people, 78% thought that these groups give a positive experience.

Currently there is a critical shortage of volunteers to help run these groups in London. 8 in 10 of you have never considered volunteering, whilst 17% have considered it but don’t currently do so. The most common reason for not volunteering was a lack of free time (38%). Around 3 in 10 of you have never considered volunteering for one of these groups and a quarter of you didn’t realise there was such a demand for volunteers to these groups.

These results will be particularly helpful for City Hall’s Volunteering Team as they continue to work towards increasing volunteering amongst all of London’s communities.

Thanks again for taking part.

16th Mar 2017
3 months ago (11:18 AM)



What about if there is a violent arguement on the bus or if a buggy user refuses to move for a wheelchair user? Shouldn't the us drivet be able to leave his seat if the buggy user gets into an arguement with the wheelchair user? What about if there is a terrorist attack on the bus. You should have adverts telling people about what constitutes a terrorist attack. Terrorist attacks are not just physical they are mental as well. So when you have someone who shouts and screams abouse at everyone on the bus that is an attack as well.


Or even the tube? What about if some crazy man does some crazy tap dance in the carriage of a tube train, then comes over with a plastic carrier bag touting for money? Isn't that a terrorist attack too? This happened the other morning. It was rather disturbing- and this type of thing seems to be happening rather frequently.


Dear Northlondongirl

A person tapdancing and asking afterwards for money a terrorist?

Hope you will never be involved in a real terrorist attack.

If you dont like the tapdancing show ignore the guy


Is it just me or are ambulance sirens really too aggressive?!


"over half of drivers (53%) feel safe sharing the roads with buses. However, we found that cyclists are less likely to feel safe sharing the road with buses - 47% said that they don’t." "However .."? As 47 = 100 - 53, I read that as saying that drivers and cyclists feel equally safe or unsafe sharing a road with buses. If that is correct, I can see that it might follow from the characteristics of buses, that they have a generally calming effect on traffic, good for bikes which can often match their speed, but also tend to intimidate anything smaller by their size, weight and authority.


I don't understand why you're putting so much emphasis on children's groups being uniformed. There's a large range of community groups out there which benefit children. As I child, I joined a group which taught circus skills; I have lots of friends who volunteer in groups teaching kids programming skills. All these community groups are great for children, and we should celebrate the diversity of them.

Personally, I find making children all dress the same a bit sinister, and you're more likely to persuade me to volunteer in groups which encourage children's individuality.