Broadening Horizons Online

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3 years ago (5:08 PM)
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davidwilcox

Thanks - as you say, there was a workshop before the report launch, and I have posted about that here: <a href="http://socialreporter.com/?p=2803">How our workshop game confirmed all digital adoption is personal </a>.
We invented some fictitious older Londoners, explored the challenges and opportunities they faced, then considered what online activities and devices might be most useful. My conclusions from the discussion were:
* People may be fearful, with some justification, of the risk of going online. Can you trust sites with personal information? Guidance and support on that is essential.
* The process and costs of getting personal access are confusing. It is difficult to compare different home broadband and mobile broadband offerings, and monitor usage.
* Even those with computer skills may find upgrading to a new machine problematic, because much will have changed.
* Tablets like the iPad and Tesco Hudl are increasingly attractive because they are more intuitive to use, and the apps provide a quick route into useful activities.
* Organisations offering access and support may find it difficult to keep up with the move to tablets. Help is just as likely to come to come from friends and family.
* At the same time, libraries and centres are enormously important for social learning and support.
“Techy tea parties” run by Age UK London with corporate sponsors, and their Micommunity intergenerational learning programme have been very successful.
Does that tie in with anyone else's experience?